Payments Page

Written by Blaine Hannie
August 3, 2026

Overview

The Payments Page centralises all billing and payment-related actions in one place. From here, billing admins can easily track balances, pay invoices, manage billing admins, and access key financial documents.

It’s designed to simplify your payment experience, provide real-time visibility into your company’s financial standing, and streamline all billing activities within Lighthouse.

How to Find the Payments Page

Follow the steps below to access the Payments Page directly:

1. Go to the following link: [https://pay.mylighthouse.com/login]

2. Enter your email address when prompted.

3. Check your inbox for a verification code.

4. Enter the verification code to securely log in to your Payments Page.

Once logged in, you’ll be able to view and manage all accounts for which you are a billing admin.

What’s Included

The Payments Page introduces several enhancements to streamline billing operations:

• View total balance, invoices, receipts, and credit notes

• Pay invoices directly through the platform

• Filter and sort invoices and credit notes for easier navigation

• Create and download a Statement of Account

• Edit billing details anytime

• Set or change recurring payment methods for automated payments

• Consult Lighthouse’s financial information relevant to payments

• Contact the Finance team directly from within the page

• Improved email content and layout for invoice and payment notifications

Access and Permissions

The Payments Page is available exclusively to billing admins.

Billing admins have full access to all billing functions, including viewing invoices and balances, making payments, managing recurring payment methods, editing billing details, generating Statements of Account, and adding or removing other billing admins. They can also access all accounts where they hold admin rights, making it easy to manage multiple organisations or departments from one place.

Access to the Payments Page requires a secure login process. Each session begins by entering your email address, followed by a verification code sent to your inbox. This two-step verification ensures that only authorised users can view or manage payment-related information.

Paying a Pending Invoice

To pay an invoice, log into the Payments Page and navigate to the invoices table. You can filter the list to show unpaid invoices only.

Locate the relevant invoice and click Pay Now to complete your payment.

You can also pay directly from your invoice notification email, which includes a link that takes you straight to the payment screen for that specific invoice.

Setting Up Automatic Payments

To save time and avoid missed payments, you can enable recurring payments.

Log into the Payments Page, select + Recurring Payments, and enter your preferred payment method details. Once set up, your invoices will be automatically paid on schedule based on your chosen settings.

Frequently Asked Questions (FAQ)

1. I don’t have access to the Payments Page. How do I get it?

All billing admins in your company can provide access to other users.
To request access, ask an existing billing admin to add you via the Billing Admins tab in the Payments Page.

2. Where can I find Lighthouse’s financial details, such as tax certificates and other legal documents?

All documentation is available at the bottom of the Payments Page, or you can access them directly via the provided links.

3. I’m a billing admin for multiple accounts. How do I access the correct Payments Page?

At the top-right corner of the Payments Page, use the account dropdown menu to switch between the accounts you manage.

4. How do I give a colleague access to the Payments Page?

As a billing admin, you can add any colleague directly from the Payments Page. Navigate to the Billing Admins tab and enter their email address to grant them billing admin access. Once added, they will have full access to billing functions, including viewing invoices, making payments, and managing billing details. If you are unsure who the billing admin is on your account, contact finance@mylighthouse.com.

Need Help?

If you experience any issues or have questions about your invoices or payments, you can contact finance@mylighthouse.com.

For any urgent billing concerns, please reach out to the FinOps team through your Payments Page for faster support.