Customer Spotlight: La Perle d'Eze

Key Results:

• Time-saving automation: Repetitive time-consuming tasks like guest messaging, payment requests and distribution updates are now handled in seconds, freeing the team to focus on service.

• Intuitive interface: The system is easy to navigate, clearly structures your data insights and quick to learn for any hotelier

• Reliable financial reporting: Invoices and reports are clear, centralized and well-organized, making daily tracking and decision-making faster and more accurate.

Background

Nestled between Nice and Monaco, la Perle d’Eze is an aparthotel offering panoramic sea views and peaceful luxury. Known for its clean design and relaxed ambiance, the hotel welcomes travelers from all over the world to the charming hilltop village of Èze.

With a small team managing all facets of hotel management, owners Ivan and Aafaf Turco needed hotel tech that could do more, without requiring hours of setup, training, or maintenance. In 2021, they adopted Lighthouse’s Channel Manager and Reservation Manager, after hearing strong recommendations from fellow hoteliers and haven’t looked back since.

Tools that evolve with your hotel

La Perle d’Eze first adopted Channel Manager and Reservation Manager for their simplicity and structure, but what stood out even more was how quickly both tools evolved.

The interface and features have continuously improved, with intuitive upgrades that matched the hotel’s growing needs. From refreshed design to new automation tools, the platform always felt one step ahead, without losing its original strengths.

Just as la Perle d’Eze discovered Lighthouse through industry recommendations, they now would do the same for others. For the team, it’s a platform that speaks for itself.

In an industry where trust and reliability are everything, having a system you can confidently recommend is a sign of true satisfaction.

Saving time where it matters most

With limited capacity, time is one of the hotel’s most precious resources. Lighthouse helps Aafaf and Ivan save hours every week by automating key parts of their workflow.

From creating guest profiles and sending automatic emails, to secure payment requests and simplified reservations, the entire guest journey is now more streamlined and more professional.

By cutting out the repetitive tasks, they can focus on delivering an excellent service, not figuring out overcomplicated systems.

Intuitive by design

When asked to describe Reservation Manager in three words, the answer came quickly: ‘design, intuitive, effective’. Every feature is built to be practical, accessible and clean – without unnecessary complexity.

That clarity has been key to maintaining a clean overview, generating reports and helping their hotel thrive.

One of the hotel’s favorite features is the reporting functionality. In just a few minutes you can see reports on financial overviews, invoicing and much more. With everything in one place and presented in a clear structure, managing finances is now faster and less prone to errors.

The system provides the transparency needed to stay on top of performance, track bookings and manage accounting without extra effort.

Final thoughts

For la Perle d’Eze, Lighthouse has become more than a software provider, it’s a trusted partner in running a thriving hotel. With powerful automation, clear reports and intuitive design, the platform makes complex hotel operations feel simple.

From faster payments to smoother check-ins and real-time financial insight, la Perle d’Eze now runs with more clarity, more efficiency and more time to focus on what really matters: their guests.