Lighthouse Direct

Personalize your hotel website. Grow your direct channel.

Every guest is different. Your website should be too. Personalize every visit in real time, convert more demand into bookings and maximize direct revenue.
80,000+ hotels trust Lighthouse with their growth, productivity and peace of mind
Your front desk personalizes guest experiences.

Your website should too.

Most hotel websites show identical content and offers to every visitor. Hotels that drive more direct channel growth aren't spending more on traffic, they're personalizing the experience to convert more bookings.

From insight to personalization to revenue

Most marketing tools make you choose between data or tactics. Lighthouse Direct connects both. See where you're underperforming, then fix it with AI-powered personalization. One workflow, with real results.

Identify direct channel growth opportunities

See where your website and booking flow is underperforming, then benchmark your direct channel performance against competitors so you know where to focus personalization for the biggest impact.

Boost direct bookings with real-time website personalization

Personalize your website for every visitor, engaging and guiding them down the booking funnel to drive conversion and direct bookings.

Deliver hyper-targeted offers with predictive AI

Leverage predictive personalization to target offers more strategically, ensuring discounts are only shown when they truly influence booking decisions.

Benchmarking

Direct answers for your direct channel

You can't optimize what you can't compare. Lighthouse benchmarks your direct booking performance against your true compset across 30+ hotel-specific metrics, from conversion and booking windows to traffic sources and ADR. Lighthouse shows you where to focus to stay ahead of the competition. This isn't generic analytics, it's benchmarking built to drive more direct channel bookings.

Personalization

The right message at the right moment

Different visitors need different experiences. Lighthouse Direct personalizes your website in real time based on signals like location, device, traffic source, stay dates and whether a guest is new or returning. By dynamically serving hyper-relevant content, Lighthouse Direct creates urgency, reduces bounce and guides more visitors to book direct. Guests can compare prices and read reviews without leaving your site—while you stay in control of rate parity.

Predictive personalization

The right offer for the right guest

Not every visitor needs a discount. Lighthouse Direct uses AI-powered predictive personalization to assess each visitor’s intent in real time, including likelihood to book, potential spend and date flexibility. High-intent guests see premium upsell offers, while undecided visitors get the nudge they need to convert. The result: more bookings, higher revenue and no unnecessary margin giveaways.

32%
average increase in direct bookings
+20K
hotels in our network powering our unique data
#1
rated direct booking solution year after year

What changes when your website adapts to every visitor

Relevance that converts.

Booking decisions happen in moments of uncertainty. By showing each website visitor what they need to see, when they need to see it, Lighthouse Direct builds confidence in your hotel, reduces friction and converts more demand into direct bookings.

La potenza di un set di strumenti per massimizzare le entrate, in un solo strumento

Advanced audience segmentation

Use 40+ hospitality-specific targeting options, create custom rules and combine them with intent-based predictive AI algorithms for maximum impact on conversion.

Price comparison, price match & reviews

Display reviews and show live third-party rates directly on your website to build trust. And if your rate is ever undercut, price match automatically beats it. Keep visitors on your site and booking direct.

Always on-brand, customizable designs

From attention-grabbing overlays to subtle notifications and embedded inliners, all messages adapt seamlessly to your brand. Dynamically swap existing website content for the most native user experience.

No-code campaign builder

Create advanced personalization campaigns without any technical knowledge. Pre-designed AI templates, multiple formats and full brand control. Launch in minutes across desktop, mobile and native app.

A/B testing

Test messages, formats and offers. Built-in A/B testing and multivariate experiments shows you what works. Optimize with data, not hunches.

Promuovendo la crescita delle strutture alberghiere in oltre 185 paesi

"Gli strumenti di Lighthouse hanno trasformato il mio modo di lavorare. Sono come un buffet aperto 24 ore su 24, 7 giorni su 7, dove posso ottenere tutti i dati in tempo reale di cui ho bisogno, in qualsiasi momento."

Sven Allmer

Manager di Revenue e Distribuzione presso Furaveri Maldives

+13%

Rate Insight ci ha aiutato a ridurre i casi di disparità tariffaria e ad aumentare le prenotazioni dirette di circa il 215%.

"Con gli strumenti di Lighthouse, possiamo accedere ai dati delle prenotazioni future, alle tariffe dei concorrenti, alle intuizioni sulla domanda e ai calendari con tutti gli eventi importanti imminenti nei nostri mercati, tutto in un unico posto."

Dimitri Swandanu

Vice Presidente Senior di Revenue Management presso HRI Properties

20%

of ADR improved in the wholesale segment and 15% in all segments.

"Lighthouse mi fa risparmiare una quantità enorme di tempo perché non devo più raccogliere dati e creare report manualmente."

Richard Hyde

Manager di Revenue e Prenotazioni presso Six Senses Douro Valley

Why leading commercial teams choose Lighthouse Direct

100% hospitality.

The most powerful website personalization solution purpose-built for hospitality metrics, workflows and commercial goals.

Privacy-ready. No cookies required.

Proprietary technology that doesn’t rely on third-party cookies and stays compliant as regulations evolve.

Built for marketers.

No-code tools, templates and AI assisted copy with no learning curve so you see results improve from day one.

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